Contact Us – My Store

fullrotation@gmail.com

Have a question about an order, a record you’re looking for, or just want to talk vinyl? We’d love to hear from you. Reach out through any of the channels below and we’ll get back to you as soon as we can.

Get in Touch

Email	fullrotation@gmail.com
Phone	+31 (0)20 304 7182
Address	Haarlemmerdijk 54, 1013 JC Amsterdam, Netherlands
Opening hours	Monday – Friday: 10:00 – 18:00 Saturday: 11:00 – 17:00 Sunday: Closed
Response time	We aim to respond to all enquiries within 2 business days.

Prefer email? Drop us a message at fullrotation@gmail.com with your order number (if applicable) and we’ll get back to you within 2 business days.

Contact Form

You can also reach us by filling out the form below. We’ll reply to the email address you provide.

Your name:

Your email address:

Subject:

Order number (if applicable):

Your message:

Frequently Asked Questions

Before reaching out, you may find your answer in our FAQ. Common topics include:

Where is my order?

Once your order has shipped, you’ll receive a tracking link by email. If it’s been more than 3 business days since your order confirmation and you haven’t received a shipping update, please contact us.

Can I change or cancel my order?

We can usually amend or cancel orders within 24 hours of placement. Contact us as soon as possible at fullrotation@gmail.com.

My record arrived damaged — what do I do?

Please email us within 5 days of delivery with your order number and a photo of the damage. We’ll arrange a replacement or refund. See our Returns & Withdrawal Policy for full details.

Do you stock a specific record?

Our catalogue is updated regularly. If you’re looking for something specific, feel free to email us — we’re happy to check availability or point you in the right direction.

About Full Rotation Shop

Full Rotation Shop is an Amsterdam-based online record store with a passion for making vinyl collecting accessible to everyone — regardless of budget or background. We believe great music shouldn’t be gatekept, and we’re here to help you build a collection you’re proud of.